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CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with …
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What is CrowdCompass?
CrowdCompass is an event management software system offered by Cvent.
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What is CrowdCompass?
CrowdCompass is an event management software system offered by Cvent.
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Product Details
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- Competitors
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What is CrowdCompass?
CrowdCompass by Cvent offers mobile event apps that increase attendee engagement and produce a strong return on investment. CrowdCompass by Cvent provides mobile apps for conferences, tradeshows, meetings, and events that range in size from 50 to 50,000 attendees. The product is an integrated component of Cvent’s event management platform.
CrowdCompass Competitors
- EventMobi
- QuickMobile
- Poken
CrowdCompass Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
CrowdCompass is an event management software system offered by Cvent.
EventMobi and QuickMobile are common alternatives for CrowdCompass.
Reviewers rate Support Rating highest, with a score of 8.
The most common users of CrowdCompass are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with organizers. Users have reported that the app offers a unique and interactive experience, making networking more enjoyable at events. The advanced functionalities and mission-critical security components of CrowdCompass have made it a preferred choice for Siemens AG and its subdivisions. One of the key benefits of the app is its ability to easily download and load event information across various platforms, making it convenient for users.
The use cases of CrowdCompass are extensive, ranging from regional to global events. It provides valuable information on schedules, sessions, handouts, event communications, and even social media engagement. The app supports gamification features, custom content creation, and personalized schedules for specific groups. This has proven to be particularly useful for small events management departments, as it enhances their efficiency and enables effective communication with attendees.
CrowdCompass has addressed several common problems faced by event organizers. Its ability to eliminate the need for printing handouts not only helps reduce costs but also promotes environmental consciousness. Additionally, the app generates additional revenue through banner ad sales while providing trackable attendee engagement data. For large conferences and events in the travel incentive industry, CrowdCompass has successfully tackled on-site communication challenges by offering personalized schedules and push notifications.
Integration with Cvent SMM has been a significant advantage for many users, as it saves time and provides real-time updates and changes during events. The software seamlessly integrates with other registration sites as well, making it simpler for organizers to provide a better experience for attendees. Furthermore, CrowdCompass serves as the main source of event information for annual user meetings and conferences, eliminating the need for printed materials.
Overall, users appreciate the value that CrowdCompass brings to their events by providing a clean and usable mobile app experience for any size event. Its features such as delegate lists, agendas, notifications, and maps have proven to be highly valuable for managing events and providing information to attendees. Push notifications are particularly appreciated as they enable timely updates and important announcements during events. While there may be room for improvement in terms of the app's interface, users express overall satisfaction with CrowdCompass and its contribution to enhancing the event experience.
Based on user reviews, the most common recommendations for CrowdCompass are to customize the app to meet specific needs, consider integration with Cvent for seamless registration and unique content, and explore alternative vendors for additional features.
Users highly advise becoming familiar with CrowdCompass settings and taking the time to learn all of its features. They recommend customizing the app to meet specific event requirements and being patient during the initial setup.
For events that integrate with Cvent registration and require tailored content, users highly recommend using CrowdCompass. They also suggest using CrowdCompass for events that don't need frequent changes in Cvent. Easy integration with Cvent and GDPR compliance are prioritized.
While users appreciate CrowdCompass for its event engagement, connectivity, and cost-saving benefits, some suggest exploring alternatives that offer more gamification and connection options. They encourage comparing CrowdCompass with other event smartphone/tablet apps and considering data export requirements.
In summary, users recommend trying CrowdCompass for instant communication, meeting evaluation/surveys, event engagement, connectivity, cost-saving benefits, and organizing large corporate events. They highlight the importance of customization, integration with Cvent, and considering alternative vendors if specific features are needed.
Attribute Ratings
Reviews
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January 06, 2021
CrowdCompass gives your crowd an event compass!
My organization uses CrowdCompass alongside Cvent as our tool for event apps. Prior to the current pandemic, we would make apps regularly to go alongside any of our travel programs. Once global travel opens up again and things start to go back to normal, I have every intention of continuing to use the tool to support our travel events.
- Allows for easily built event apps
- Integrates with Cvent to make it easy to manage your event attendees
- Allows you to send out targeted notifications in case of schedule and location changes
- Is available in app stores to download with an attendee hub so you don't have to worry about review times for app launches
- I would like to see even better integration with Cvent to allow for more content to be shared and not just attendee information
- The app is available in the Apple and Android stores but must be used as a web-based solution for Windows and Google phones
- I would like a little more flexibility in some of the way you can build within the app
November 16, 2020
CrowdCompass Internal Events Review
We use CrowdCompass for our internal events. Most of these events are US based. The mobile technology helps us communicate with attendees in real-time when on-site for an event. It also helps us deliver content on the go.
- Push notifications and communication.
- Agenda management.
- Gamification.
- Limited home screen display options.
- Limited icon packs for content links.
August 13, 2020
Adds more attendee engagement to a variety of events
The Meeting & Incentive department uses Crowd Compass for client events that we manage. We encourage our clients to use this tool to enable their attendees to have a more engaging experience. This tool also gives our clients more data to work with to determine the success of their event.
- Easy user interface, anyone can use it.
- Set-up on the back-end isn't complicated.
- Allow for more customization in the menu screen.
- More detailed reporting; custom reporting.
July 15, 2020
CrowdCompass!
Score 8 out of 10
Vetted Review
Verified User
We use CrowdCompass for our incentive trips to provide all the guests with information on the trip. We have also used it for various sales conferences and trade shows. The business problem it addresses is getting information to event participants without printing anything on paper. Less waste and easier to make last min changes!
- 24 hour support
- Easy to use
- New features releases all the time
- Hard to use with multiple languages
- Hard to add agenda items
- App game is great but would like to have more flexibility with when game starts
July 04, 2020
CrowdCompass: We are very happy with the results!
We use CrowdCompass for our annual conference, which hosts around 180 participants. We switched to a mobile application to save costs and time on a printed conference booklet. We also wanted to encourage more networking and participation through the application.
- Gamification: We were able to encourage participants to become more involved in the conference by using CrowdCompass's point system and offering prizes.
- Sponsor Advertising: We were able to incorporate more sponsorship options through the application, such as splash screens, banner ads, and push-button notifications.
- Discussion and Networking: Our participants could start networking with each other and planning meetings through the application before and during the conference.
- Easier ways for participants to create a profile initially. Some found it confusing.
- A calendar where participants can send each other invites for meetings.
- The ability to upload videos in the application.
April 28, 2020
Crowd Compass: Game changer for our conference!
We use Crowd Compass as the event app for our Annual Conference. Our conference serves over 3000 architects annually. We offer over 100 sessions, 30+ tours, and many events and networking opportunities as well as an interactive exhibit hall full of engaging activities and 350 exhibitors and sponsors. The Crowd Compass app allows us to showcase all of these items in one simple place. We are able to monetize the design of the app by selling banner ads, splash screens, gamification items, and map pins to our sponsors and exhibitors. Our speakers are well showcased with their photos and bios. It's so easy to view their schedule if you are looking to catch a certain person during our 3-day event. The exhibit hall is easily mapped out and each exhibitor can upload information for their potential buyers to easily find them on the show floor. Push notifications might actually be our favorite feature. From sending out "The keynote speaker will start in 5 minutes in Ballroom 1" to "A yellow notebook and water bottle have been handed in at registration, collect if it's yours!" This is a game-changer for us! We can also sell notifications to sponsors! Our attendees love the app!
- The customizable exhibitor & speaker profiles.
- Mapping/locations.
- Push notifications.
- User friendly: both internal (creating app) & external (using it).
- Looks sleek.
- Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
- The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
- Emails (invites, etc.) often go to junk.
April 14, 2020
Intuitive and engaging platform!
Score 9 out of 10
Vetted Review
Verified User
We're using CrowdCompass for 2 different delegation trips in which we take around 100 people to Washington DC/Mexico City and set up meeting tracks. The Events Team manages the app, though our public Policy Team also assists while on the trip. CrowdCompass helps with needing to make last-minute changes, send specific notifications, and provide sponsorship benefits. We're also able to update our attendees with all necessary information and provide meeting details in one place.
- Easy/intuitive user interface: our attendees range in age and tech experience, so the platform must be easy to navigate and get information from quickly and simply.
- Providing opportunities for sponsorship benefits: because the platform is so customizable, we're able to build in sponsorship shoutouts and ads that would normally go in a printed product.
- Ability to upload documents: this is particularly helpful when we need to make last-minute changes, additions, or provide additional resources.
- It would be great if CrowdCompass could show which attendees are registered for each meeting. This would allow the staff-member quick access to the list of who should be in attendance and would also allow individual attendees to coordinate/network/carpool to meetings, etc.
April 14, 2020
A great way to engage a crowd!
We are a third party Event Management company that assists companies with their events and meetings. We utilize Crowd Compass very heavily with our meetings as it is often utilized for agenda, maps and push notifications. In the last three years, we have gone from 3 events utilizing Crowd Compass to 19 events this last year.
- Push notifications: Real time messaging to all or groups of attendees.
- Attendee Engagement: Utilizing social media to gain attention for the event.
- Agenda: On the fly updates if needed, locations and speaker information.
- Navigation: Sometimes navigation on different platforms can be clumsy.
April 04, 2020
CrowdCompass: The App You Need for Event Success
Each year we host an annual user/industry and training conference for our products. The marketing department uses CrowdCompass to create and deploy the event app. Prior to using CrowdCompass we created our own app made in-house as we expanded our event (number of attendees, tracks, sessions, fees, etc) we realized we needed a professional service to deploy the event app. We looked at a few different options and found that CrowdCompass had a really easy to use interface and would work nicely for our attendees.
- Ease of Use: There is nothing worse than complicated software that makes your job even harder than it should be. CrowdCompass is intuitive and it has sections broken down into the different event areas (speakers, attendees, sessions, sponsors, etc) so you make sure you can cover your bases.
- Dedicated Support: When you launch your CrowdCompass app you get a dedicated support person. Our guy was like a personal cheerleader— he sent weekly updates about our event app adoption was going, gave us industry benchmarks to compare ourselves to and sent plenty of resource guides so we were able to really make the app shine.
- Recommended Sessions or Tied Sessions: You can link sessions together so that when an attendee looks at "Session A", they can also see "Session B, C, D" etc so that they have a better guide for what to take next. Attendees are always looking for direction on which classes to take and having that recommended sessions feature is really helpful. If a session has two parts you can also link them so that the attendee sees there's a part one and two without having to search for the sessions separately.
- Sponsors: You can go to town on filling out the details on the sponsor pages. Our sponsors all appreciated being able to add not only basic contact information but content including PDFs, links to videos and more.
- Better integration with Cvent: My dream, wish and hope is that all speaker and session content equally links to Cvent. If you make a change in CrowdCompass on say a session description, it will not be reflected in Cvent. It's a bit of a drag because you absolutely have to work in two different apps.
- Embedded videos: It would be awesome to be able to embed videos within the app. We could have a greeting to the event video and some short snippets from different classes.
- More survey types: It would be nice to have different survey types. The survey options right now are fairly basic.
March 17, 2020
CrowdCompass is a game changer
Across our organization. We use this for our annual conference and it is wonderful. We can get information out to our attendees quickly. The live polls and handouts section is very nice so we do not have to send individual email blasts out after our conference to gather feedback and information.
- Pulls data from Cvent easily
- The face of the app is clear and functional
- Gathers feedback
I've used CrowdCompass on a number of events and I really like it. Our attendees also are really embracing it. There is a lot of information that can be streamlined through the app. To me, it is a no-brainer for anyone who is already using Cvent for their event. the integration is so easy!
- Integration.
- Attendee notifications.
- Agenda features.
- There are still some things that can't be done that would be helpful.
February 27, 2020
It's Easy to Use -- I Recommend it!
Score 9 out of 10
Vetted Review
Verified User
We used Crowd Compass for an annual event of <150 people. The app was super simple to set up and helped tremendously to communicate last-minute schedule changes. Since our event was small, we were not able to use all of the features of the app that a larger event would. Support was always there when I needed them, and the forums/community are great.
- Intuitive.
- Support is great.
- More customization.
- Better options for smaller events.
February 27, 2020
CrowdCompass for Incentive Travel
CrowdCompass is used for our Incentive Travel programs to engage attendees. We are a third party company that is a one-stop shop for incentive travel groups. We create and manage the app used for winners and their guests while onsite. It is a great resource for promoting activities, locating various activities and mass communication to all attendees or groups of attendees.
- Mass Communication/Push Notifications
- Geo-location on multiple maps
- More theme and design styles
- More attractive icon options
December 10, 2019
The most complete event app on the market with strong support and a great client community
I am part of the Marketing department of my company, but I am the only event planner there. Consequently I am the only one using CrowdCompass.
I use this tool for the 2 annual conferences my company is hosting. These events are forums for our clients in order for them to learn, share their experience and network. Our clients describe them as family gatherings. After 10 years, the events grew quite a lot and the networking part became a bit more tricky, especially for the new participants. Finding the people that share the same topics of interest and challenges in only two days was no more simple. Besides we also introduce in the agenda a specific time for appointments for which we needed some technical support.
The need for an event app with some advanced functionalities became clear two years ago and this is when we decided to use CrowdCompass.
I use this tool for the 2 annual conferences my company is hosting. These events are forums for our clients in order for them to learn, share their experience and network. Our clients describe them as family gatherings. After 10 years, the events grew quite a lot and the networking part became a bit more tricky, especially for the new participants. Finding the people that share the same topics of interest and challenges in only two days was no more simple. Besides we also introduce in the agenda a specific time for appointments for which we needed some technical support.
The need for an event app with some advanced functionalities became clear two years ago and this is when we decided to use CrowdCompass.
- Lots of functionalities for different purposes.
- Easy to use for the admin and the users.
- Great consulting and guidance with a personal Mobile Solutions Specialist.
- Flexible design and a great UX.
- Excellent technical support when needed.
- Reporting - basic reports integrated but for more in-depth reports you need to ask them to your account manager.
September 30, 2019
User-friendly for planners and attendees!
I am the administrator for CrowdCompass in our organization. We integrate with Cvent and use it for our flagship conference which is 1,000 people from 85 countries every year. Besides myself, we have a couple of other users from my department and the marketing department to make sure everything is functioning and looks great.
- It is so user-friendly! The learning curve was not all that steep.
- I am not incredibly techy, and I have no problem using CrowdCompass whatsoever.
- I have worked with two sales reps who have been incredibly helpful as well.
- It has an organized user interface that makes it easy to make the app your own.
- While it is easy to use, it is somewhat limited in what you can edit. I have never had something I wanted to and couldn't edit, but there is some give and take there.
September 26, 2019
Fun and Professional
We use CrowdCompass with our client events. Our attendees can use the app to access documents, maps and their agenda. We occasionally use the gamification, but most of our meetings are corporate meetings and they do not have the time to play the game.
- The appearance of the app is very professional.
- Easy to access information in the app with easy to set up design.
- The map feature is important to us.
- Would like to be able to switch between app home page designs after the event is set up in case I want to change my mind. Currently, have to delete the entire event and start over.
- Do not always want to use the game feature and there's no way to fully turn it off.
September 24, 2019
CrowdCompass is Intuitive and Cuts Down on Print Material!
We use CrowdCompass for our Client's corporate events and training meetings. We use it across the entire organization. It really helps to cut down on printing and spending collateral since all of the information can be put in an attendees hands.
- Design and Buildout
- Push Notifications
- Branding for your Event/Organization
- Time turnaround for customer support questions
July 29, 2019
Great add on to Cvent
We use CrowdCompass for our annual conference app. I am the sole user of CrowdCompass and set everything up myself. We utilize features like schedule, speakers, FAQs, and attendees. Using the app lets us update schedules on the fly and push notifications to let anyone know of the changes.
- Extracts information from Cvent registration so you don't have to enter it twice
- Real-time updates let us update schedules and send out notifications to attendees
- Clear information that connects to different areas of the app
- Better gamification options
July 26, 2019
CrowdCompass makes event planning easy!
We use CrowdCompass for the two conferences we hold annually. This has been a huge time-saver for us, as we no longer have to print any handouts for attendees, nor do we have to print out Speaker Evaluations and forms for attendees to complete their CE hours.
- Allows attendees to personalize their schedule.
- Allows attendees to view handouts for each presentation once they're back home.
- You're able to push out notifications for important messages that need to be sent out during the event.
- Attendees are able to network through the app.
- Some attendees with Android phones have a harder time downloading the app than iPhone users.
- Not being able to customize the Game in the app is frustrating.
- The login process can be confusing for attendees.
July 20, 2019
Great Event App with all the features you need
We use CrowdCompass at our flagship events such as our annual conference. The app has really helped us to streamline communication and distribution of materials for attendees, increased attendee engagement through live polling, live Q&A, gamification and enhanced networking capabilities and helped us to reach our goal of going paperless at these events.
- The app is easy to navigate and set up so it does not require a lot of time and training to implement.
- Includes all of the features you need such as live polling, live Q&A, surveys, gamification, attendee messaging and contact sharing, etc., which has had a significant effect on attendee engagement at our flagship events.
- As a leader in the events industry, Cvent is always introducing new updates and features to stay up to date with the latest technology and trends in the market.
- It is fairly expensive and you pay per event so it isn’t feasible for us to be able to use at our smaller scale events.
- Login process can be a little confusing and requires several steps but they have made improvements to this process.
July 12, 2019
CrowdCompass for Engagement
Our organization is using CrowdCompass and recently branded it as our own app. Our member attendees have adopted CrowdCompass, and CrowdCompass is helping us with managing our attendees and their schedules. We also use Crowd Compass for live notifications during our events.
- Session information.
- Notifications.
- Event information.
- The Appointments system needs some work.
July 11, 2019
User-Friendly Meeting App!
We use CrowdCompass across the organization for internal meetings to ensure our staff are well connected and have all the tools they need without having to consult paper agendas and other collateral.
- Customized home screen.
- Easy customization.
- Simple notifications.
- Graphics are still a bit hard to customize without a design background.
- Would like to see a Flex build UI with drag and drop features.
- Toggling between preview and build mode is a little cumbersome.
We used the app for our company user conference. It was used for scheduling, sending event alerts and reminders, communicating with attendees, and posting event content.
- Fairly good in-app communication platform.
- Look and feel was good and on-brand.
- Good that it syncs with your LinkedIn profile.
- The sign-in process didn't work for a strangely large number of our users/attendees. Had to have the app admin sign us in on the backend.
- It's link to Cvent. We had a lot of operational difficulties with using Cvent.
July 05, 2019
CrowdCompass
We use it to provide our participants with an event mobile app, allowing us to send important reminder via push notifications. It eliminates/minimizes the need for paper copies of the information, allowing our events to be more "green".
- Push notifications are very easy to set up
- Easy to use for participants
- Personalized departure notice notifications, it may exist already within the app but if so it's not clear where!
July 02, 2019
My take on CrowdCompass
Our department uses CrowdCompass for all of our North America regional Professional Development events and our annual global conference. By having information readily available for participants on a very straightforward app, we're cutting our use of paper collateral in an effort to be more sustainable. We're also able to communicate with attendees in a more timely manner.
- Push notifications provide fast dissemination of information.
- Scheduling is straightforward and legible.
- Compatible on at least 2 mobile operating systems and has a web view, perfect for everyone.
- Invitation emails can be confusing
- Re-sending invitation emails is a bit of a hassle
- Layout could be better